Cancellations, Rescheduling, and Refunds

If you cancel your registration at least ten business days prior to the test date, you will receive a refund equivalent to half of the original test fee.

No refund will be issued in the following cases:

• Cancellation less than ten business days prior to the test date
• Failure to appear at the test center where registered on the scheduled date and prior to test start time
• Failure to present the required identification documents at the test center
• Dismissal from testing center/score cancellation for violations (typical reasons for such dismissal are described in the TOEIC Examinee Handbook)

You may change your test date and/or location up to six business days prior to your original test date. Each time you make such a change, you will be charged a $40 rescheduling fee to cover processing costs. Payment is required at the time that you make the change.

Should a test administration be cancelled by a test center or English4Success we will arrange for appropriate rescheduling/refund.

English4Success cannot honor cancellation requests received less than ten business days prior to the test date, or reschedule requests received less than six business days prior to the original test date. Similarly, requests for rescheduling without fee payment or with incomplete information cannot be honored. In such cases, the test taker will forfeit their test fee and need to pay in full for any future testing. Special circumstances that may affect a test taker's ability to test as planned will be reviewed by English4Success on a case-by-case basis but please be advised that we cannot typically make exceptions to these general policies.

Please contact English4Success by email at english4success@amideast.org with any cancellation or rescheduling requests and provide the information below. If you are rescheduling and prefer not to e-mail credit card information, please e-mail the other information and then call (202) 664-1854 with payment details. If you are canceling, your 50% fee refund will be credited to the card that you originally used to schedule the test, unless you specify otherwise.

If you are rescheduling, please also provide the following information:

Full Name

Current Test Date

Current Test Location

Desired New Test Date

Desired New Test Location, if different from current

Name on Credit Card